How to share a dashboard and still keep your data secure?

There are several off the shelf dashboarding tools that make it easy for business intelligence and communicating business insights. At Front Analytics we use Shiny from Rstudio as a cost effective and easy to customize solution. ShinyProxy as an alternative to Shiny Server Pro ShinyProxy takes all the functionality of Shiny and provides a nice, open source set of features comparable to Shiny Server Pro. It utilizes Docker as a backend for serving shiny applications and creates isolated containers for each user session. »

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Best Options for Automatic Voice Transcription for Call Centers

Your data is valuable, not just the customer data you have on hand, not just the market data you use to forecast the best possible business strategies. Your call data is valuable. Contact centers handle tens of thousands of calls per day. If you are recording 100k hours of calls and you are not taking full advantage of this data through analysis and machine learning, you are missing out on low hanging fruit that can give you insights into best sales practices, efficiency optimization gains, and customer-agent type matching. »

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How Little we Know about Particulate Matter (and Why It Matters)

Whenever we hear about bad air quality, a few pictures come to mind- industrial Beijing at its worst, or the busy streets of New Delhi, sometimes children wearing masks through the fog of Mexico City. But we rarely think of major US cities as having exceptionally bad air. After all, the United States has on average a dozen times less particulate matter than the most polluted countries, with an annual pollution level 20 percent below the safe benchmark established by the World Health Organization. »

Author image Heilly Galvez

Utah refugees:A Snapsot

Just last month, the third iteration of President Trump?s travel ban was deemed unconstitutional and halted by a federal judge. And while Mr. Trump?s third attempt to stem immigration from several mainly-Muslim countries has again failed, most are unaware that he has indeed succeeded in staunching America?s yearly intake of refugees. The Trump administration announced in September they plan to cap refugee intake at 45,000 next year, much lower than the Obama administration? »

Author image Nafisa Masud

Utah’s Toxin Production Has Gotten Out of Hand

A recent Forbes article revealed that Utah is one of the worst in the nation when it comes to producing toxic chemicals. In fact, Utah was third-highest nationally, with an astounding 273 million pounds of toxic materials produced in 2016. What’s worse, 250 million pounds of those toxins came from Salt Lake County alone, making it one of the most toxic counties in the United States, second only to Alaska’s enormous Northwest Arctic Borough. »

Author image Andrew Fronce

Hurricane Season is Almost Over, but a Utah Quake Looms on the Horizon

While 70 percent of Puerto Rico still lacks electricity after Hurricane Maria, states like Texas and Florida continue to recover from the devastation left by Hurricane Harvey and Irma, respectively. In the past two months alone, four large-scale natural disasters have wreaked havoc across the nation. Similar events have devastated countries worldwide this year- flooding in India and Nepal, a mudslide in Sierra Leone, earthquakes in Mexico and avalanches in Afghanistan have killed thousands, and displaced even more. »

Author image Nafisa Masud

How to Download Your Google Sheet into Python in One Line of Code

How to Download Your Google Sheet into Python in One Line of Code This example will show you how to connect your Google Sheets data with Python and download the results as a Pandas dataframe. This is an ideal choice for small datasets or for collaboration with colleagues who are comfortable with spreadsheets, but unwilling to work in code or databases. Thank you to Artem Zhukov whose Stackoverflow answer let me know this was possible. »

Author image Front Analytics

Carshare in Utah

Peer-to-peer sharing has become growing trend and in 2016 our founder decided to try renting his car in Utah to the general public. Here is what happened.

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Data Types for Conversation Analytics

Conversation analytics is work done to undertand, monitor, and track information within speech or text from conversations. This is powerful within sales, service, and media. We use conversation analytics to determine topic, sentiment, intent, and compliance to drive conversion, quality, and efficiency.

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Geospacial Customer Segmentation Using Behavioral Data

Segmenting Demographics Using Telecommunication Behavior Our goal for this analysis is to find the distinct telecommunication patterns in and around the city of Milan via k-means clustering. Having these patterns gives us the ability to segment communication tendencies by block characteristics. K-means clustering takes the total number of observations and splits them into a certain number of groups, or clusters, based on their innate grouping tendencies. Establishing clusters allows us to identify similar patterns in telecommunication activity across geographical checkpoints, referred to as blocks. »

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